Why should I shop here?
Please visit our "About Spice Road Market" & "Values & Brand Selection Criteria" pages.
How do you verify the values listed in your products?
The values listed come directly from our trusted brand partners and their products go through our careful curation process to make it our shop. If an item or brand is in question from our customers or reputable external sources, we will pull it from the shop as soon as possible.
How do I know if an item is in stock?
If its out of stock, it will be marked as such on the product page. Otherwise, its in stock!
Will I be taxed on purchases?
Customers who ship orders to the state of Virginia are taxed on their purchases (excluding shipping), as governed by the VA state nexus laws regarding food items. Based on your shipping address entered, this is calculated and processed automatically via our online shop. As various state laws evolve, we will keep monitoring and revising our shop accordingly. Customers outside of Virginia are responsible for submitting sales and usage taxes as appropriate.
Where is Spice Road Market located?
For certain products, we operate a warehouse & fulfillment center from the New York City metro area, with legal headquarters and origins in Virginia (DC-metro area). For other products, we also have distributor partners with warehouse and fulfillment centers throughout the U.S.
What is your shipping & order fulfillment policy?
Please see our "Shipping & Returns" page for details.
What is your return policy?
Please visit our "Shipping & Returns" page for more details.
How do I request a brand or product in the shop?
Please submit a request via our "Contact Us" page and select "New Product/Brand Request".